Contact information
If you have any questions regarding your order, shipping, product concerns, or general support inquiries, please feel free to contact us.
Customer Support
Email: support.pethood@gmail.com
Response Time
We aim to respond to all customer inquiries within 24–48 business hours.
Please note that response times may be longer during weekends, holidays, or periods of unusually high customer volume.
Support Topics
We can assist with:
- Order status inquiries
- Shipping questions
- Product concerns
- Replacement requests for damaged or defective items
- General customer support questions
We appreciate your patience and will do our best to assist you as quickly as possible.
Thank you for choosing Pethood.